Follow VisitScotland

The Townhouse strikes gold

Press Release   •   Jul 26, 2018 11:52 BST

A bed & breakfast in Perth has achieved VisitScotland’s highest quality award for accommodation.

The Townhouse, which is co-owned by Laurent Moller and David Henderson, has secured a five star gold grading from the national tourism organisation.

VisitScotland’s five star gold Quality Assurance Award recognises serviced accommodation businesses which achieve the highest levels of excellence. Businesses that achieve the award excel in areas of customer care and hospitality.

Having spent 26 years working in the hospitality industry managing luxury hotels a coffee roasting business in St Barts in the Caribbean, Laurent and David moved to Perth and bought the Georgian property in 2012. They remodeled the property to create a ‘small but special place’ where they can offer a warm welcome to people from around the world.

The Townhouse’s traditional Georgian terraced property offers comfort and exceptional service while boasting a wealth of attractions within the city and surrounding countryside.

David Henderson and Laurent Moller, co-owners of The Townhouse, said: “We are delighted that our continuous hard work and commitment to deliver a first-class experience to our guests has been acknowledged and rewarded with the highest accolade available from VisitScotland – the gold star award. We constantly strive to deliver a world class experience to all of our guests and to be ranked among the top establishments within Scotland is a real honour for us.

“Once again, we would both like to thank all of our guests for choosing to stay with us and express our sincerest appreciation for their continued support.”

As well as obtaining a five star gold a

ward, The Townhouse has also achieved a VisitScotland Taste Our Best Award for sourcing high quality local produce for their breakfast offering.

The Taste Our Best Award recognises businesses who are committed to serving and promoting high quality Scottish produce and aiming to drive up quality in tourism products across the country. Taste Our Best helps to provide businesses with an assessment of their food provision and their menu by qualified assessors, with those meeting the necessary criteria gaining the award.

Caroline Warburton, VisitScotland Regional Leadership Director said: “My congratulations go to Laurent and David at The Townhouse on the outstanding achievement of a five star gold award. It is clear that they take great pride in providing a five star experience to all their guests.Quality Assurance is about much more than just the ‘stars’ on the door – it’s about the entire visitor experience and Laurent and David have shown that they go the extra mile to ensure their guests enjoy a truly memorable experience.”

The VisitScotland Quality Assurance scheme, which has been developed and improved over 30 years, provides visitors with an independent, impartial and trusted guide to standards.

Delivered by a dedicated team of experts who offer scheme members advice and support on how to not only meet visitor expectations but exceed them, the scheme aims to drive standards and encourage excellence whilst helping businesses reach their full potential and secure their success. That in turn delivers great results for Scotland’s tourism industry and economy.

For more information, visit: http://thetownhouseperth.co.uk/contact-us/

To learn more about VisitScotland’s Quality Assurance Scheme visit: visitscotland.org/supporting-your-business/quality-customer-experience/quality-assurance-ratings

To learn more about VisitScotland’s Taste Our Best award visit:

visitscotland.com/see-do/food-drink/taste-our-best/

Notes to Editors

  • Follow us on twitter: @visitscotnews
  • VisitScotland is Scotland’s national tourism organisation. Its core purpose is to maximise the economic benefit of tourism to Scotland.
  • The organisation’s core objective is to contribute to the Tourism 2020 Strategy ambition of growing tourism revenues by £1 billion by 2020.
  • This will be supported by five overarching strategies: Marketing, Events, Quality and Sustainability, Inclusive Tourism, International Engagement.
  • The organisation employs 700 people and has offices and VisitScotland Information Centres across Scotland.
  • Spending by tourists in Scotland generates around £12 billion of economic activity in the wider Scottish supply chain and contributes around £6 billion to Scottish GDP (in basic prices). This represents about 5% of total Scottish GDP
  • For VisitScotland’s press releases go to http://www.visitscotland.org/media_centre.aspx, tourism statistics and frequently asked questions go to http://www.visitscotland.org/
  • Where possible, a Gaelic speaker will be made available for broadcast interviews on request (Far an tèid iarraidh, agus far am bheil sin nar comas, bruidhinnidh neach le Gàidhlig aig agallamh)
  • For holiday information on Scotland go to www.visitscotland.com
  • For information about business tourism in Scotland go to www.conventionscotland.com

2018 Year of Young People

  • The Year of Young People (YoYP 2018) will inspire Scotland through its young people aged 8 to 26, celebrating their achievements, valuing their contributions to communities and creating new opportunities for them to shine locally, nationally and globally
  • Central to YoYP 2018 will be a celebratory events programme that puts young people at the heart of its development and delivery, creating new and valuable experiences for young Scots and the wider public, with links to the inaugural 2018 European Championships.
  • Over 200 young people throughout Scotland are currently being recruited to become YoYP 2018 Ambassadors. Ambassadors will ensure that people and organisations in their communities know about what’s happening and will lead on projects and activities to create events and opportunities to celebrate young people.
  • The Year of Young People will have six themes which were developed in co-production with young people themselves:
  • Participation – looking at how young people can influence public services and decisions which affect their lives
  • Education – creating a stronger role for young people in shaping their learning
  • Health and Wellbeing – supporting young people to lead healthier, active lives and have opportunities to learn about and improve their mental health and resilience
  • Equality and Discrimination – broadcasting the value of young Scots, challenging negative perceptions of young people, and supporting young people to take leading roles in challenging discrimination in all its forms.
  • Enterprise and regeneration – celebrating young people’s role in innovation, entrepreneurship and the Scottish economy as well as making Scotland a greener and more pleasant place to live
  • Culture – celebrating young people’s talent and contribution to Scottish culture and arts.
  • Further information on what’s happening and how people can get involved can be found on the new website www.yoyp2018.scot or @YOYP2018 on Twitter.